MANAGEMENT DEVELOPMENT SKILLS
20 HOURS

It consists of analyzing indicators and actions to generate measurable and viable outcomes in the workplace. It ranges from team leadership, leader self-care, and decision-making to the planning and management of organizational resources.

LEADERSHIP AND EFFECTIVE COMMUNICATION
20 HOURS

Leadership skills are closely connected to communication challenges within every organization and represent key areas of focus to strengthen and integrate the benefits gained from applying personal, collective, and team-based competencies, with the goal of projecting them objectively and effectively in the workplace.

ENTREPRENEURSHIP
40 HOURS
Providing essential knowledge to develop financial, economic, and accounting skills is a key component in driving economic growth and strengthening the well-being of citizens. This spans from marketing and sales strategy to negotiation theories that highlight communication, recognizing “negotiation as the heart of collaboration” (Voss, 2016, loc. 533).

NEGOTIATION AND CONFLICT MANAGEMENT
20 HOURS
Through the development of self-observation skills, the main mental models of human behavior will be reviewed in order to identify strategies with clear objectives in various sales situations, optimizing individual buying tools for effective relationship management, negotiation, and conflict resolution.

ADMINISTRATION AND CUSTOMER SERVICE
10 HOURS

Learn the basic tools needed to properly carry out promotional and advertising activities using digital platforms, recognizing that marketing is a discipline that evolves day by day. Therefore, the correct use of digital platforms is fundamental and essential for positioning an organization’s identity.

DIGITAL MARKETING 4.0
20 HOURS

Through the development of self-observation skills, the main mental models of human behavior will be explored in order to identify strategies with clear objectives in various sales situations, optimizing individual decision-making tools for effective relationship management, negotiation, and conflict resolution.

FINANCIAL INTELLIGENCE
8 HOURS

By the end of the course, participants will be able to demonstrate the knowledge acquired in financial intelligence, the Mexican financial system, and investment project valuation, enabling improvements in personal finances to strengthen their basic financial portfolio and prevent financial stress, which has caused significant harm during economic downturns since 2007, according to the International Labour Organization (OIT).

ALIGNMENT WITH OFFICIAL MEXICAN STANDARD NOM-035-STPS-2018
20 HOURS

Upon completing the questionnaire, participants will be able to implement the principles of NOM-035 across its three levels, generating evidence regarding psychosocial risk factors and Severe Traumatic Events.

SALES AND NEGOTIATION: DEVELOPMENT OF COMMERCIAL SKILLS
20 HOURS

Provide participants with the essential tools to maintain financial control of their business through the preparation of key financial statements, the calculation of financial ratios, and the use of financial indicators for decision-making.